![]() I spent 4 hours crying and waiting for take a break to fix it and adjust it so I could go on the cruise. I was told By cruise Staff, to get on the phone with my travel agency,( take a break vacations), and to find out what happened and see what they could do. I received several confirmations from Take A Break, that My cruise dates are july eighteenth of the twentieth and I have thousands printed copies of those confirmations as well. I booked a plane from ******* to *************** and showed up at cruise check in on Tuesday, July 18th ready to board the cruise ship, and after several attempts of the cruise personnel trying to find me and book me in, they could not find my reservation!!!! They did further research and came back and told me that my cruise was booked for June 18th 2023, instead of that day, July 18th 2023. They, (Take a break), charged me $ ****** for the cruise and due to their negligence the cruise didn't happen. ![]() I paid $****** plus $99 dollars, initial fee, for a 6 day- 5 night ************* and Margaritaville at Sea cruise vacation package. it was easy to get a hold of someone then and impossible now I want the rest of my money back and a phone call and not a reply saying we made several attempts to contact you cause thats not true Iv had zero attempts. the company seems not to care about us and only about getting the fish on the line if that makes since they try extra hard poaching customers to by the trips and then put no effort into making it actually happen. and the resolutions and replies to the complaints all the same. why are all the complaints on here so similar. I have 100 $ out there that wasnt returned that I could spend on school clothes for my kids sense its obvious they will not be visiting the poconos this ************ like a phone call and a refund about why this has happened to me. it seemed scammy because when I called and talked to an agent about changing being charged an additional hundred $ deposit they were under the impression it was going to be a 49 $ deposit. I had to pay 99 dollers plus a 100 $ refundable deposit I filed a complaint and recieved 99 $ back j never received a call to schedule my trip or to cancel my trip just 100 $ in my account. I called a number put my certificate number in and they said a travel agent would reach out to me but they never did. I purchaced a trip it later got upgraded because there were no slots available so I chose different dates.
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